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Frequently Asked Questions
What is a Download?
Download is the speed online data can be sent to your computer. It is important for when you are watching Netflix, Youtube, trying download something and so on. The higher the download speed the faster you will download your files and the higher the quality of the videos that you watch will be.
What is an Upload?
Upload is the speed data from your computer can be sent to the network. Think of it as the speed it takes for your photos or videos to upload on Facebook. The higher the upload speed the faster your files will upload.
How is Ping or Latency?
It is the amount of time it takes a unit of data to travel from source to destination. So the lower the latency is the much better it is. Really important when it comes to gaming.
What is Jitter?
Jitter refers to how variable latency is in a network. High jitter, greater than approximately 50 msec, can result in both increased latency and packet loss.
What is Packet Loss?
The percentage of units of data that are lost whilst travelling from source to destination. It is important to hear what someone says in the order they say it and it is also important to hear all of what they're saying. If you miss some of their words or all of them, chances are you're not going to understand much of the conversation. This is packet loss.
What is IP?
It is the address used to send data between your computer and the network.